Terms & Conditions
Below is a detailed “Terms and Conditions” page for an ecommerce website, “DKMZONE-GLOBAL.” You can tailor specific sections as needed to match your business model.
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# Terms and Conditions
## Introduction
Welcome to DKMZONE-GLOBAL. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using the website. If you do not agree with these Terms, you may not access or use the Services.
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## 1. Definitions
– **”Website”** refers to DKMZONE-GLOBAL’s ecommerce platform located at https://www.dkmzone-global.com/.
– **”We,” “Us,” or “Our”** refers to DKMZONE-GLOBAL, the owner of the website.
– **”You” or “User”** refers to the individual or entity accessing or using our Services.
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## 2. User Accounts
To access certain features of our Services, you may be required to create a user account. By registering for an account, you agree to:
– Provide accurate, current, and complete information during registration.
– Maintain the security and confidentiality of your account login credentials.
– Be responsible for all activities that occur under your account.
DKMZONE-GLOBAL reserves the right to terminate accounts, remove or edit content, and cancel orders at our sole discretion.
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## 3. Use of the Website
You agree not to use the website in any way that:
– Violates any applicable local, national, or international law or regulation.
– Harms or exploits others through misinformation, abuse, or fraudulent activities.
– Transmits or distributes viruses, malware, or any other malicious software.
We reserve the right to suspend or terminate access to the website for users who breach these Terms.
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## 4. Product Listings and Pricing
– We strive to ensure all product descriptions, prices, and other information are accurate and up-to-date. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.
– Prices and availability of products are subject to change without notice.
– If a pricing error is found in your order, we will inform you and give you the option to confirm or cancel your purchase.
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## 5. Orders and Payments
### 5.1 Placing an Order
By placing an order through our website, you agree that:
– All information provided in connection with the order is accurate and complete.
– You have legal authority to use any payment method provided.
### 5.2 Payment Methods
We accept a variety of payment methods, including but not limited to credit/debit cards, digital wallets, and bank transfers. By submitting payment information, you represent that you have the legal right to use the selected payment method.
### 5.3 Order Confirmation
Upon successful placement of an order, you will receive a confirmation email. Please review your order carefully, and if any discrepancies arise, contact our customer service team immediately.
### 5.4 Right to Cancel or Refuse Orders
DKMZONE-GLOBAL reserves the right to cancel or refuse any order for any reason, including, but not limited to, product unavailability, errors in product information, or fraudulent activity.
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## 6. Shipping and Delivery
6.1 Shipping Policies
Shipping options, costs, and estimated delivery times will be provided at checkout. Shipping times are estimates and may vary depending on location and external factors such as customs processing.
6.2 International Shipping
For international orders, import duties, taxes, and customs fees are the responsibility of the customer. DKMZONE-GLOBAL is not responsible for delays caused by customs.
6.3 Delivery Issues
If you do not receive your order within the expected time frame, please contact our support team. In cases of lost or damaged goods, we will work with you to resolve the issue as quickly as possible.
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## 7. Returns and Refunds
7.1 Return Policy
We offer a 15 days return policy on most products. Items must be returned in their original condition and packaging. Exceptions may apply for certain items, such as personalized products or perishables.
7.2 Refund Process
Refunds will be processed within 7 days after receiving the returned items. Refunds will be issued to the original payment method unless otherwise specified.
7.3 Exchanges
If you received a defective or incorrect product, please contact us to arrange an exchange or replacement.
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## 8. Intellectual Property
All content available on DKMZONE-GLOBAL, including but not limited to text, graphics, logos, images, and software, is the property of DKMZONE-GLOBAL or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or exploit any of our content without explicit written permission.
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## 9. Limitation of Liability
To the fullest extent permitted by law, DKMZONE-GLOBAL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
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## 10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hong Kong.
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## 11. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page, and the date of the last update will be indicated at the top. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.
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## 12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
– **Email**:
dk***************@gm***.com
– **Phone**: +852 9741 9341
– **Address**: Rugged House, 3 PIK FUNG ROAD, P.O Box 856, Fanling , HKSAR, Hong Kong NT
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By using DKMZONE-GLOBAL, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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This template ensures the essential legal protections for both you as the ecommerce provider and your customers.
