Privacy Policy
Last updated: 15 September
At DKMZONE-GLOBAL, we are committed to protecting your privacy and safeguarding any personal information shared with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or use our services.
By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms, please refrain from using our site.
1. Information We Collect
We collect various types of information in order to provide and improve our services to you.
1.1 Personal Information
When you place an order or register for an account on DKMZONE-GLOBAL, we may collect personal information such as:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment details (credit/debit card information, etc.)
1.2 Automatically Collected Information
We also collect information automatically as you navigate through the site. This may include:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referring website or link
- Cookie data and similar tracking technologies
1.3 Cookies and Tracking Technologies
Cookies are small files stored on your device that help improve the user experience. We use cookies for:
- Session management
- Remembering your preferences
- Analytics and performance monitoring
- Targeted advertising
You can choose to disable cookies via your browser settings, but doing so may impact your ability to use certain features of our website.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- Order Processing: To process and deliver your orders, send confirmation emails, and provide customer support.
- Account Management: To manage your user account, respond to inquiries, and handle transactions.
- Improvement of Services: To understand user behavior, improve website performance, and enhance the overall customer experience.
- Marketing: To send promotional materials, special offers, newsletters, and other marketing communications that may interest you (only if you opt in).
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. Sharing Your Information
DKMZONE-GLOBAL does not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, order fulfillment, shipping, website hosting, and marketing services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
- Legal Requirements: If required by law, we may disclose your personal information to government authorities or other relevant entities to comply with legal obligations or protect our rights.
4. Data Security
We are committed to ensuring the security of your personal information. We employ a range of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your data from unauthorized access, disclosure, or misuse.
While we strive to protect your personal information, please understand that no system is completely secure, and we cannot guarantee absolute security of your data.
5. Your Rights and Choices
You have several rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request that we update or correct inaccuracies in your personal data.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You may unsubscribe from our marketing communications at any time by following the “unsubscribe” link in our emails or by contacting us directly.
- Cookies: You can disable cookies through your browser settings, though this may affect certain site functionality.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
When we no longer need your information for these purposes, we will securely delete or anonymize your data.
7. Children’s Privacy
DKMZONE-GLOBAL does not knowingly collect personal information from children under the age of 13 (or the applicable age in your country). If we become aware that a child has provided us with personal information, we will delete it in accordance with applicable laws.
8. International Data Transfers
If you are located outside Hong Kong, your information may be transferred to and processed in a country other than your own. By using our Services, you consent to the transfer of your personal data to such countries, which may have different data protection laws than your country of residence.
We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of these websites before providing any personal information.
10. Changes to This Privacy Policy
DKMZONE-GLOBAL reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page, and the “Last Updated” date at the top will reflect the most recent version.
Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: dk***************@***il.com
- Phone: +852 9741 9341
- Address: Rugged House, 3 PIK FUNG ROAD, P.O Box 856, Fanling , HKSAR, Hong Kong NT
By using DKMZONE-GLOBAL, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This privacy policy ensures compliance with data protection laws and provides transparency about how customer information is handled.